Order Help & Support
Everything you need to know about ordering your Therapulse device. International shipping, payment options, and customer support information.
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International Orders
We ship Therapulse devices worldwide to select countries. Choose your country flag from the top-right of the website to view accurate shipping costs and delivery options.
Important: Selecting the correct country ensures you see the right shipping options during checkout and helps us process your order efficiently.
Shipping & Delivery
View detailed shipping costs and delivery timeframes for your country below. All orders are tracked and insured for your peace of mind.
Worldwide delivery prices and times
| Destination | Fast Delivery | Low Cost Delivery |
|---|---|---|
| UK & Ireland | Express - Estimated delivery in 1 to 2 working days for orders placed before 2pm. £4.95 | Economy - Estimated delivery in around 5 to 6 working days. £2.95 |
| European Union | Express - Royal Mail International tracked and signed (3 to 4 working days, priority handling, fully tracked). €5.95 | Economy - Royal Mail International standard (4 to 5 working days, no tracking). €3.95 |
| Australia | Express - International Standard. Delivery in around 5 to 7 working days. $8.95 | Economy - International Tracked and Signed for. Priority handling. Delivery in 4 to 5 working days. $5.95 |
Payment Methods
We accept all major payment methods through our secure Stripe payment system. Your card must be registered to one of our supported countries.
💳Credit & Debit Cards
🏦Alternative Payment Methods
Available options vary by country and are shown automatically at checkout:
Trade & Volume Enquiries
Healthcare professionals, distributors, and bulk purchasers can benefit from our volume discount programs. Contact us to discuss wholesale pricing and distribution opportunities.
Enquire About Volume DiscountsOrdering Tips
📋Before You Order
Have your delivery address ready and ensure your payment method is registered to one of our supported countries.
🌍International Customers
Select the correct flag from the top-right of the website to see accurate shipping options and costs for your country.
💳Payment Security
All payments are processed through Stripe's secure payment system. Your card details are never stored on our servers.
📦Order Tracking
You'll receive tracking information via email once your order ships. Keep your order number handy for customer service inquiries.