Get in Touch
Our UK-based support team is here to help with your Therapulse questions, orders, and device support
Need Quick Answers?
Check our comprehensive FAQ section first - you might find your answer immediately!
Browse FAQEmail Support
Get help within 24 hours
For general inquiries, device support, and technical questions. We aim to respond to all UK enquiries within one business day.
Send EmailUK Phone Support
Speak to our UK team
For immediate assistance with orders, returns, or urgent device support. UK business hours only.
Call NowUK Offices
Our locations across the UK
Head office in Guernsey, London office, and fulfillment center in Southampton.
View LocationsReturns & Refunds
14-day money-back guarantee
All UK orders include a pre-paid returns label. No questions asked within 14 days.
Return GuideUK Support Hours
All times shown are UK time (GMT/BST). Outside these hours, please use email support for fastest response.
Our UK Locations
Head Office
Guernsey
Strategic headquarters and business operations
London Office
Central London
Customer service and business development
Fulfillment Centre
Southampton
Order processing and UK distribution
Which Contact Method is Best?
📧 Email for:
- General product questions
- Technical support issues
- Warranty and returns
- Detailed medical queries
📞 Phone for:
- Urgent order assistance
- Immediate device troubleshooting
- Complex customer service issues
- Payment and billing queries
Why Choose Therapulse Support?
UK-Based Team
Local support from people who understand UK healthcare
Medical Device Experts
Trained in MHRA-approved medical devices
Fast Response
Same-day response during business hours
Satisfaction Guarantee
14-day money-back promise with easy returns